Credit Facility Policy
Eligibility: Thera International offers credit facilities to eligible customers, subject to credit approval and other terms and conditions.
Application Process: To apply for a credit facility, please contact our credit department at finance@thera-int.com with your company information, financial statements, and credit references.
Credit Limits: Credit limits will be determined based on your creditworthiness and financial standing. Thera International reserves the right to adjust credit limits at any time without prior notice.
Payment Terms: Payment terms for credit accounts will be specified in the credit agreement. It is your responsibility to ensure that payments are made on time and in accordance with the agreed terms.
Default: Failure to comply with the terms of the credit agreement may result in the suspension or termination of your credit facility. Thera International reserves the right to pursue legal action to recover any outstanding debts.
Jurisdiction: This Credit Facility Policy shall be governed by and construed in accordance with the laws of Kenya. Any disputes arising out of or relating to this policy shall be subject to the exclusive jurisdiction of the courts of Kenya.
Opt-out: If you wish to opt-out of receiving communications related to your credit facility, please contact us at finance@thera-int.com with your request.
Frequently asked questions
FAQ
Do you offer warranties on your spare parts?
We want you to be completely satisfied with your purchase. If you are not satisfied for any reason, you may return the item(s) within 7 days from the date of delivery for a refund or exchange, subject to the terms and conditions outlined below.
Learn More
What is the shipping process and delivery time for spare parts?
Do you offer compatibility guarantees for your spare parts?
What information is required to create an account on your website?
What payment methods do you accept for purchasing spare parts?
How can I track the status of my spare parts order?
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